Module 1 Basic Knowledge of Business Writing

1.1 Structure of Business Letter

1.2 Layout of Business Letter & 7C’s Principles

1.3 Training Exercises

Module 2 Establishing Business relations

2.1 Writing Skills and Structure Analysis

2.2 Specimen Letters

2.3 Training Exercises

Quiz - 1

Module 3 Business Negotiation

3.3 Orders Acceptance and Confirmation

3.2 Offers and Counter Offers

3.1 Inquiry

Module 4 Execution of Business Contract

4.1 Terms of payment

4.4 Insurance

4.5 Complaints & Claims

4.2 Shipment

4.3 Packing