第一周Topic 1 Job Interviews

1.1 Brainstorming and Tip 1 Opening

1.2 Tip 2 Education and Tip 3 Work experience

1.3 Tip 4 Reasons for resignation or application

and Tip 5 Qualifications and skills

1.4 Tip 6 Job fit and Business culture

第二周Topic 2 Jobs and Responsibilities     

2.1 Brainstorming and Tip 1 Describing jobs

2.2 Tip 2 Describing responsibilities and

Tip 3 Describing positions and departments

2.3 Tip 4 Working hours and routines, Tip 5 Interpersonal relationships

   Tip 6 Salary and promotion

2.4 Tip 7 Job satisfaction and Business culture

第三周Topic 3 On the Phone

3.1 Brainstorming and Tip 1 Answering the phone

3.2 Tip 2 Asking for someone and putting someone on hold

and Tip 3 The person wanted is not available

3.3 Tip 4 Ringing off and Tip 5 Problems and Reasons for calling

3.4 Tip 6 Requesting and Business Culture

第四周Topic 4 At the meeting

4.1 Brainstorming and Tip 1 Chairing a meeting

4.2 Tip 2 During the meeting and closing the meeting

and Tip 3 Asking for and giving opinions

4.3 Tip 4 Disagreeing and Agreeing or half-agreeing

and Tip 5 Making suggestions

4.4 Tip 6 Accepting or rejecting and Business culture

第五周Topic 5 Business Travel

5.1 Brainstorming and Tip 1 Making enquiries for your trip

5.2 Tip 2 Booking airline tickets

and Tip 3 Checking in at the airport and going through customs

5.3 Tip 4 Making a reservation and Tip 5 Checking in

5.4 Tip 6 Checking out and Business culture

第六周Topic 6 Company Presentations           

6.1 Brainstorming and Tip 1 Introducing yourself and your talk

6.2 Tip 2 Introducing your presentation and Tip 3 Linking the parts

6.3 Tip 4 Company history and Tip 5 Line of business

6.4 More about “Talking about company profile” and Business culture

第七周Topic 7 Product Presentations             

7.1 Brainstorming and Tip 1 Giving general information about a product

7.2 Tip 2 Describing the style

and Tip 3 Describing the quality and performance

7.3 Tip 4 Describing the craftsmanship and workmanship

and Tip 5 Comparing products

7.4 Tip 6 Asking for product information and Business culture

第八周Topic 8 Receiving Visitors                   

8.1 Brainstorming and Tip 1 Asking for information about the visit/visitor

8.2 Tip 2 Asking the visitor to wait

and Tip 3 Apologizing for having kept the visitor waiting

8.3 Tip 4 Expressing regret when someone is not present

and Tip 5 Meeting guests at the airport

8.4 Tip 6 Taking guests to their hotel and Business culture

第九周Topic 9 Business Dinner

9.1 Brainstorming and Tip 1 Making an invitation

9.2 Tip 2 Proposing a toast and Tip 3 Settling the bill

9.3 Tip 4 Reserving or finding a table for dinner

9.4 Tip 5 Recommending food and drink and Business culture

第十周Topic 10 Company Performance         

10.1 Brainstorming and Tip 1 Describing company performance

10.2 Tip 2 Referring to graphs and charts

10.3 Tip 3 Describing changes and trends

10.4 Tip 4 Describing degree and speed of changes and Business culture

第十一周Topic 11 A factory Tour

11.1 Brainstorming and Tip 1 Showing visitors around a factory

11.2 Tip 2 Talking about the size of a factory

and Tip 3 Talking about the history of a factory

11.3 Tip 4 Asking about production and Tip 5 Talking about quality control

11.4 Tip 6 Talking about impressions following a tour of a factory

 and Business culture

第十二周Topic 12 Trade Fairs

12.1 Brainstorming

12.2 Tip 1 Expressing business relationships and Tip 2 Promotion

12.3 Tip 3 Enquiring about trade information

12.4 Business culture

第十三周Topic 13 Making Enquiries

13.1 Brainstorming and Trade terms

13.2 Tip 1 Enquiry and Tip 2 Offer

13.3 Tip 3 Counter-offers and Tip 4 Refusing an offer

13.4 Business culture

第十四周Topic 14 Negotiating Prices

14.1 Brainstorming

14.2 Tip 1 Negotiating prices

14.3 Tip 2 How to organize your negotiation

14.4 Business culture

第十五周Topic 15 Placing an Order               

15.1 Brainstorming

15.2 Tip 1 Talking about the order

15.3 Tip 2 Talking about the contract

15.4 Business culture

第十六周Topic 16 Terms of Payment             

16.1 Brainstorming

16.2 Tip 1 Terms of payment

16.3 Tip 2 Talking about L/C

16.4 Business culture

第十七周Topic 17 Delivery

17.1 Brainstorming

17.2 Tip 1 Discussing delivery time

17.3 Tip 2 Talking about delivery delays

17.4 Business culture

第十八周Topic 18 Complaints and Claims     

18.1 Brainstorming and Tip 1 Lodging complaints and claims

18.2 Tip 2 Describing damage or loss

and Tip 3 Making responses to complaints: apologizing

18.3 Tip 4 Making responses to complaints: taking action

and Tip 5 Entertaining a claim

18.4 Tip 6 Refusing a claim and Presenting proof and Business culture

第十九周Topic 19 Marketing

19.1 Brainstorming and Tip 1 Developing new markets

19.2 Tip 2 Marketing competition and Tip 3 Marketing figures

19.3 Tip 4 Introducing products for promotion

and Tip 5 Describing marketing potential

19.4 Tip 6 Explaining promotion measures and Business Culture

第二十周Topic 20 Advertising

20.1 Brainstorming and Tip 1 Planning an advertising campaign

20.2 Tip 2 Deciding on the advertising media

and Tip 3 Comparing advertising media

20.3 Tip 4 Advertising slogans

20.4 Business culture